Terms and Conditions for Segrem
Effective Date: July 11, 2024
Welcome to Segrem. These Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to comply with and be bound by these terms.
1. Services
Segrem provides unregulated care services including companionship, hospital appointment assistance, social inclusion activities, shopping assistance, personal errands, and support for individuals with mental health issues and learning disabilities. The specifics of these services will be outlined in individual care plans.
2. Eligibility
To use our services, you must:
- Be at least 18 years old.
- Provide accurate and complete information during the registration process.
- Agree to comply with these Terms and Conditions.
3. Payment
Payment for our services is due as agreed upon in your care plan. We accept various forms of payment, which will be specified during the service agreement process. Late payments may result in the suspension or termination of services.
4. Cancellation and Refunds
You may cancel our services by providing written notice at least 48 hours in advance. Refunds for cancelled services will be handled on a case-by-case basis, depending on the circumstances and the amount of notice given.
5. User Conduct
You agree to use our services and website only for lawful purposes and in accordance with these terms. You must not:
- Misuse our services or interfere with their normal operation.
- Provide false or misleading information.
- Engage in any activity that may harm or inconvenience other clients or our staff.
6. Privacy
Our Privacy Policy, which explains how we collect, use, and protect your personal information, is an integral part of these Terms and Conditions. By using our services, you consent to our data practices as described in the Privacy Policy.
7. Limitation of Liability
Segrem strives to provide the highest quality care services. However, we are not liable for:
- Any indirect, incidental, or consequential damages arising from the use of our services.
- Any loss or damage due to circumstances beyond our reasonable control.
- Any information or advice provided by third parties or through linked websites.
8. Termination
We reserve the right to terminate or suspend your access to our services at our discretion, without prior notice, if you violate these Terms and Conditions or if your conduct disrupts our operations.
9. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Segrem Email: office@segrem.uk
By using Segrem’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Segrem for your care needs.